Reece Kenny's Pages

TUTORIALS         Bookmark THIS Tutorial Page ?

Hi Reece,

Sorry for not being in touch regarding some help with your computer, (or other), work

I am still made up with cold so cannot meet you - I think it's that swine / pig flu thingy .....
I'm coming out in 'rashers' and have 'crackling' in my ears' (jokes).

Anyway, to make a start:
WE MUST sort out your Mums email problems - if she will let me run a remote access program on her computer I will try to sort it for you.  I will ask her / your granddad for permission.  If permission is given I will explain how you can set it up - free of charge for 30 days.

I suggest that you make list(s) of what you would like help with, then re-write them in order of priority and send them from your granddad's until we get your Mum's emails working.  You will probably be better using a 'WORD' document for this and then attach it to an email to me from your granddads.

Some important things to start with are given below, together with further stages if you are ok with the first ones..

Some things for you to start with are given below.

1) Emails - set up extra boxes, signatures, etc. in 'Outlook Express'.

2) Web browsing - setting your Home Page, opening additional windows, etc.
     What version of 'Internet Explorer' are you using and are you using Windows XP or Vista ?

Useful Microsoft Programs are:

3) WORD (Letters, etc).

4) Excel (Calculations, bank statements etc - we could set up simple exercise sheets)

5) Access (Databases - use for your family & friends)

6) Front Page (for web site development)

Help from my Personal Tutorials may be useful ?

Once we get going, I'll re-publish these tutorials on separate pages with an Index Page.
 

Tutorial Number & Comments / Tasks
001 Email Setup  If you are having problems it MAY Be that your Sky mailboxes are full ?
Follow the first SIX steps of Email Set Up.

I prefer to set the webmail such that emails are deleted once 'taken' by Outlook Express.
There is a facility for setting this option the webmail settings.

Choose the 'Enable Pop for all mail' option (not the 'from now on' option.

When emails are accessed by POP  (Post Office Protocol):
Think of the 'Server' mail section, Sky in your case), as your Post Office - ALL your mail comes into and goes out from THERE (NOT Outlook Express).

Now think of 'Outlook Express' as your postman - delivering mail FROM the Server Inbox to your Outlook Express Inbox.  And sending mail from your 'Outlook Express Outbox' to the Server Outbox where it is then 'posted' to the desired recipient.

When the Sever Mail section, (Post Office), delivers mail to your Inbox (Outlook Express), it has TWO options:
1) Deliver a COPY to Outlook Express (mailings are then available from elsewhere but ...
    The mailbox capacity may EASILY be exceeded - especially if files have large
     attachments.

2) Deliver the mail and NOT keep a copy - I prefer to use THIS option as it prevents your Server Inbox capacity being exceeded.


If your mailbox is NOT full .......

Check out the Outlook Express  Email Set Up procedure (for Sky).
The procedure must be followed
PRECISELY - print out the instructions then tick them off as you proceed.  If you have already set Outlook express up, open it, (don't open any emails), click on 'Tools' then 'Accounts' - you should only have ONE account.  If you have more, highlight the wrong ones and use the 'Remove' button to delete them.  Now highlight your account - it should be a 'mail (default)' account.

Note: use your Mums SKY email address - don't use your own.
reece@reecekenny.co.uk is currently diverted to your granddad's email address but, when you Mum's is working correctly, I'll set up your emails to come directly to your Mums email address - possibly with a copy to your granddads so that you can work from home OR your granddads.

Further exercises when your emails are working ok.

002 Windows Explorer - use for exploring files & folders in your computer.
Create some test folders and put some files in them, then drag / drop / delete files from these TEST folders - PLEASE don't delete files from other folders !
Many other programs use 'windows based techniques' so good practice in this is essential.  Try setting up a 'Tutorial' folder and put your WORD documents in there relating to your help requirements and for your work on the topics.  You could set up at least two sub-folders - one for 'Requested Help' and one for 'Work Completed' - perhaps another sub folder for 'Problems to deal with'.
003 Web Browsing - Try to create a 'Site Map' for YOUR website:

See if you can find out how many 'Internal' pages there are in your website - some are in the 'root' folder and some are in other folders so you will have to write down pages in the 'root folder' first, then pages in other folders - I'll leave it to you to sort out how many folders, (directories), there are in YOUR pages but .....

Regarding YOUR website:

Though I have now made it like a single website - it is actually stored in MY web space so, to try and answer the above questions, you will be better starting in:  www.melashton.co.uk/reece/tutorials which is YOUR root folder.

You used ONE of your folders, (directories), called 'tutorials' to get THIS page so that's a start !

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Mel Ashton, May, 2009

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