Copy of email received Thursday 9th December, 2010
Please see the following information provided by a Neighbourhood Watch
Coordinator about a telephone scam involving a "representative" from BT.
I have spoken with BT and the information is correct. BT have informed
that if they call you they will provide a number to enable you to call
and verify the call, also if you check the 1571 facility there will be a
message stating that you were called by BT.
PLEASE PASS ON TO YOUR FRIENDS & FAMILY.
I received a call from a 'representative' of BT, informing me that he
was disconnecting me because of an unpaid bill. He demanded
payment immediately of £31.00, or it would be £118.00 to
re-connect at a later date.
The guy wasn't even fazed when I told him I was with Virgin Media,
allegedly VM have to pay BT a percentage for line rental!
I asked the guy's name - he gave me the very 'English' John Peacock
with a very 'African' accent - & phone number - 0800 0800 152.
Obviously the fellow realized I didn't believe his story, so offered to
demonstrate that he was from BT.
I asked how & he told me to hang up & try phoning someone - he would
disconnect my phone to prevent this. AND HE DID
!! My phone was dead - no engaged tone, nothing - until he phoned me
Very pleased with himself, he asked if that was enough proof that he
was with BT.
I asked how the payment was to be made & he said credit card, there &
I said that I didn't know how he'd done it, but I had absolutely no
intention of paying him, I didn't believe his name or that he worked
for BT. He hung up.I Dialled 1471 & phoned his fictitious 0800 number -
I phoned the police to let them know. I wasn't the first!.
Their advice was to let as many people as possible know of this scam.
The fact that the phone does go off would probably convince it's real,
so please make as many friends & family aware of this. A colleague
replied with the following .....
The cutting off of the line is very simple, he stays on the line with
the mute button on and you can't dial out - but he can hear you trying
(This is because the person who initiates a call is the one to
When you stop trying he cuts off and immediately calls back. You could
almost be convinced! The sad thing is that it is so simple that it will
certainly fool the elderly and vulnerable.
By the way this is not about getting the cash as this would not get
past merchant services - it is all about getting the credit card
details which include the security number so that it can be used for far
Wakefield North West Neighbourhood Policing Team
Tel no: 01924 294 671
Move to Tarn Court
LOCAL POLICE UPDATES: Use your postcode to read local news from your
Neighbourhood Policing Team, and sign up for free email updates,
This email carries a disclaimer, a copy of which may be read at