Telephone Scam

Copy of email received Thursday 9th December, 2010

Dear Coordinators

Please see the following information provided by a Neighbourhood Watch Coordinator about a telephone scam involving a "representative" from BT.

I have spoken with BT and the information is correct. BT have informed me that if they call you they will provide a number to enable you to call back and verify the call, also if you check the 1571 facility there will be a message stating that you were called by BT.



I received a  call from a 'representative' of BT, informing me that he was disconnecting me  because of an unpaid bill.  He demanded payment  immediately of 31.00, or it would be 118.00 to
re-connect at a later  date.

The guy wasn't even fazed when I told him I was with Virgin Media, allegedly VM have to pay BT a percentage for line rental!

I asked the  guy's name - he gave me the very 'English' John Peacock with a very 'African'  accent - & phone number - 0800 0800 152.

Obviously  the fellow realized I didn't believe his story, so offered to demonstrate that  he was from BT.
I  asked how & he told me to hang up & try phoning someone - he would disconnect my phone to prevent this. AND  HE DID

!!  My phone was dead - no engaged tone, nothing - until he phoned me again.

Very pleased with himself, he asked if that was enough proof that  he was with BT.
I  asked how the payment was to be made & he said credit card, there & then.
I  said that I didn't know how he'd done it, but I had absolutely no intention of  paying him, I didn't believe his name or that he worked for BT. He hung up.I  Dialled 1471 & phoned his fictitious 0800 number - not recognized.
I  phoned the police to let them know. I wasn't the first!.

Their  advice was to let as many people as possible know of this scam.

The fact  that the phone does go off would probably convince it's real, so please make as  many friends & family aware of this. A colleague replied with the  following .....
The cutting off of the  line is very simple, he stays on the line with the mute button on and you  can't dial out - but he can hear you trying (This is because the person who  initiates a call is the one to terminate it).

When you stop trying he  cuts off and immediately calls back. You could almost be convinced! The sad thing  is that it is so simple that it will certainly fool the elderly and  vulnerable.

By the way this is not about getting the cash as this would  not get past merchant services - it is all about getting the credit card  details which include the security number so that it can be used for far larger purchases.

Wakefield North West Neighbourhood Policing Team
Tel no: 01924 294 671

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