Received by email 24th September, 2010

DON’T BUY ELECTRICITY METER TOP-UPS AT DOORSTEP

‘DON’T BUY ELECTRICITY METER TOP-UPS AT DOORSTEP’, ENERGY COMPANIES AND
CONSUMER WATCHDOG WARN CUSTOMERS


Organised criminals are found to be operating across UK selling illegal
meter credit


Energy companies and Consumer Focus, the consumer watchdog, are warning
that an estimated 85,000 households have been affected by a doorstep scam
which seems to offer cheaper electricity meter top-ups but just ends up
with consumers paying twice.


The problem is affecting customers of all of the leading energy companies
(British Gas, EDF Energy, E.ON, npower, Scottish Power and SSE).


Companies have begun writing to and telephoning their electricity
pre-payment meter customers to alert them. There is evidence of serious and
organised criminal activity and they are urging customers not to buy credit
for their meters on the doorstep.


Some customers are being offered £50 of electricity meter top-up for a cash
payment of just £25. Energy companies detect when they have not received
payment for electricity used. As the energy credit is illegal any customer
buying top-up on the doorstep will end up paying twice, first to the
criminal and then to their energy supplier.


Christine McGourty, Director at Energy UK, which represents all the leading
energy companies, says:


“This a serious and widespread scam and we’re launching the Top-Up Safe
campaign to urge customers to steer clear of the criminals behind it. Just
like when you buy something fake online – like a ticket for a football
match or a music concert – you’re the one who’ll end up losing out in the
end.


“Energy companies can detect the fraud and you’ll end up paying twice for
your electricity, first to the criminal and then again to your energy
company, who can always detect when electricity has been used, but not paid
for through the proper channels. It’s essential that you only top-up your
electricity meter from recognised PayPoint or Payzone shops or The Post
Office.”


“Energy companies are determined to bring those responsible for these
crimes to justice and are working closely with the Police at a local and
national level to stamp out this illegal activity.”


To find out more visit www.top-upsafe.com or contact Consumer Direct on
08454 04 05 06

If you know anyone illegally selling
electricity meter top-ups, contact
Crimestoppers anonymously on
0800 555 111.


WNWNPT
Wakefield North West Neighbourhood Policing Team
Tel no: 01924 294 671  karen.vezina@westyorkshire.pnn.police.uk


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